Terms & Conditions / Payments & Refunds
Payments & Refund Policy
Overview
At Evoke Digital Ad Agency, we are committed to delivering high-quality digital advertising services to help you achieve your business goals. Our team works diligently to ensure the success of your campaigns. However, due to the nature of our services, we have a strict NO REFUND POLICY. This policy outlines the terms and conditions under which refunds will not be provided.
Service Agreement
Acceptance of Terms: By engaging in our services, you acknowledge and agree to our no refund policy. This policy applies to all services provided by Evoke Digital Ad Agency, including but not limited to media buying, ad placements, bidding, strategic development and design services.
Service Delivery: We provide services based on the information, materials, and approvals you provide. It is your responsibility to ensure that all necessary information is accurate and complete. Any changes or errors resulting from inaccurate or incomplete information provided by you are not eligible for refunds.
Payment and Cancellation
Payment: All payments for services must be made in advance for Ad Placements. Once payment is received, work will commence on your project. Payments are non-refundable except in the circumstances outlined below.
Cancellation: If you decide to cancel our services after payment has been made, no refund will be issued. This is due to the time and resources allocated to your project upon payment.
Exceptions to the No Refund Policy
Service Non-Delivery: If Evoke Digital Ad Agency fails to deliver the agreed-upon services due to our own negligence or fault, a partial or full refund may be considered at our discretion. This does not apply to delays caused by factors outside our control, including but not limited to, client delays, third-party service interruptions, or unforeseen technical issues.
Quality Assurance: We strive to maintain the highest standards of quality in our services. If you are not satisfied with the quality of our work, please contact us within 30 days of service delivery. While refunds are not provided, we will work with you to address your concerns and make necessary adjustments to meet your expectations.
Limitation of Liability
Results and Performance: We do not guarantee specific results or performance outcomes from our services. Digital advertising is inherently variable, and many factors can influence the success of a campaign. As such, refunds will not be issued based on the performance of advertising campaigns.
Third-Party Services: Our services may involve third-party platforms or tools (e.g., Google Ads, Facebook Ads). We are not responsible for any issues, changes, or policies implemented by these third parties that may affect your campaigns. Refunds will not be provided for issues arising from third-party services.
Final Acknowledgment
By engaging with Evoke Digital Ad Agency for digital advertising services, you acknowledge that you have read, understood, and agreed to our no refund policy. This policy is binding and enforceable under applicable laws.
Privacy Policy
At Evoke Digital Ad Agency, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Usage Data: Information about how you use our Site, including your IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. You can control cookie settings through your browser.
Use of Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services.
- To notify you about changes to our Site or services.
- To provide customer support.
- To gather analysis or valuable information to improve our Site.
- To monitor the usage of our Site.
- To detect, prevent, and address technical issues.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: To facilitate our services, provide services on our behalf, or perform Site-related services.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
Security of Your Information
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Changes to This Privacy Policy
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: Support@aoz.fcs.mybluehost.me
Phone: 1-778-716-7797